Book Imaging Exams Without Tying Up a Scheduler
Paul Hoffman introduces AbbaDox Voice AI for scheduling, an assistant that books appointments while keeping patient needs and safety front and center.
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What you’ll learn in this episode
In this short RSNA 2024 session, Paul introduces:
See how it comes together
Paul Hoffman walks through the full conversation.
The Challenge: Scheduling Is Manual and Time-Consuming
Booking and managing imaging appointments takes significant staff time, from confirming patient details to asking the safety questions each exam requires.
When staff are tied up on routine scheduling calls, patients wait longer and centers struggle to keep up with demand.
This RSNA 2024 session introduces how Voice AI can take on that routine work while keeping patient needs and safety in focus.
The Solution: AI Scheduling Built Around the Patient
In this short session, Paul Hoffman introduces AbbaDox’s Voice AI scheduling, an assistant designed to book and manage appointments through natural conversation.
The focus is on making scheduling easier and faster for patients and staff while working within a center’s existing rules and systems.
No shows affect revenues and essentially no shows can cost over thousands of dollars over the entire year.
Data Analyst at AbbaDox.
“The biggest bottom-line effect is no-shows, because no-shows affect revenues.”
Scheduling is where revenue leaks quietly. The assistant confirms identifying details, asks the MR safety questions (implants, pumps, stimulators, aneurysm clips, metal shavings) offers times that actually fit with alternatives, and follows up with reminders and preparation instructions. It is the same script your staff run, executed on every booking rather than the ones there was time for.
How AbbaDox Voice AI Scheduling Works
The session outlines how the assistant supports a scheduling conversation from start to finish.
