Multi-Site & Enterprise Imaging Group More volume. Same team. One platform.

CareFlow helps multi-site networks manage more patients, orders, and locations without adding headcount, on one platform across every site.

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The CareFlow scheduling board showing one day across two sites of a multi-site network, Fort Lauderdale and Miami, with every modality room on one screen
  • Capitol Imaging Services
  • University Radiology
  • MedQuest Imaging
  • Zwanger-Pesiri Radiology
  • Iowa Radiology
  • Radiology Imaging Associates
  • Regional Medical Imaging

From the front desk to the C-suite. One system that covers it all.

Scheduling

  • Orders in minutes, not hours

    Fax AI captures patient and referring information from incoming orders with 99.59% patient-match accuracy across 376,367 orders at Capitol Imaging and creates a pending appointment for staff to review and schedule.

  • Keep scheduling moving across every site

    Coordinate availability, refill canceled slots, and move incoming orders into scheduling from one connected system.

  • Coordinate scheduling across every site

    Manage availability across locations, modalities, and resources from one screen. Each site can still follow its own workflow.

Referrals

  • Keep more referrals within your network

    Referring physicians can schedule patients, track orders, and access charts across every site from one portal. Fewer status calls. More referrals retained.

  • Radiology CRM, built for care

    Track referral volume, strengthen physician relationships, and spot growth opportunities from within CareFlow.

  • See referral performance across every site

    Compare referral trends and volume shifts across your network, so your team knows where to focus next.

Patient Engagement

  • Patients confirm. Staff make fewer calls.

    Automated phone and text reminders let patients confirm or reschedule without calling the front desk. At Inland Imaging, Voice AI placed 82,649 confirmation calls in seven months and absorbed 1,171 hours of staff calling.

  • Patients arrive ready

    Forms, insurance, IDs, and consent are completed before arrival. Faster check ins. Less manual work.

  • Every follow up accounted for.

    AI reviews completed reports, routes next steps, and schedules follow up appointments automatically across the network.

Operations

  • See network performance in one view

    Compare utilization, throughput, and fill rates across every location from one dashboard. Spot capacity gaps and act faster.

  • Standardize security across every site

    CareFlow supports HIPAA compliance and maintains SOC 2 Type II controls across every site, so your network keeps consistent security without separate systems or processes.

  • Connect the systems you already use

    CareFlow offers 105 integrations with PACS, EHR, RCM, and billing systems, including Epic and Cerner. Keep the tools your network already relies on.

DeAnna Wilhite, Regional Director, Capitol Imaging Services Watch TechTalks

The outsourced layer was the first thing to go.

We're fully anticipating there to be around a roughly $30,000 savings each month for us by not having to have this third-party outsourced company working with us any longer.

DeAnna Wilhite Regional Director, Capitol Imaging Services Capitol Imaging's own forecast, July 2026.
  • $30,000 a month in third-party spend, Capitol's own forecast
  • 60+ locations across six states, every one acquired with its own workflow
Read the full story

The platform that works alongside your team.

Dozens of location pins gathered on a single base

Every site. One standard.

A single order, read and on its own

Orders read in minutes.

A single screen showing the network's performance at a glance

One number for the board.

Three location pins standing apart from one another

Three sites. Three ways of working.

A tall stack of paper orders

Hours lost to fax queues.

A magnifier hunting through scattered reports

No view across the network.

For multi-site groups

How other multi-site groups are handling this

Not your practice type?

What CareFlow replaces, and what it connects to

Multi-Site & Enterprise

One platform at every site, and each site can still follow its own workflow.

Replaces

  • Your RIS
  • Separate scheduling and reminder tools
  • Separate intake, check-in and eligibility tools

Connects to, and does not replace

  • Your PACS
  • Your EHR, over HL7 and FHIR. Epic and Cerner are live.
  • Billing and RCM
  • Dictation such as Nuance. AbbaDox's own dictation is optional.

Where Ora fits

The AI runs inside CareFlow. It does not read images or make clinical decisions.

See all 105 integrations →

FAQ

Multi-Site & Enterprise

  • It becomes part of the plan from day one. Capitol Imaging now weighs the platform in its due diligence. Its CTO describes the question they ask of every deal: can the AI “play a big part in this acquisition, and kick things off and make them more efficient from day one? And we believe the answer's yes.”

  • That's how Capitol Imaging did it. Voice AI started as a proof of concept in Louisiana, on outbound calls for a single MRI exam, then expanded state by state. Eleven months later it had scheduled 17,157 patients across 30 locations in three states.

  • Capitol Imaging reports it did within eight to ten months: “this has allowed us to reduce some of our third-party vendor cost … where we were maybe providing overtime to staff before.” In one market they forecast roughly $30,000 a month from retiring an outsourced company.

  • On a live dashboard, not a month-end report. Capitol Imaging's regional director: “The data that AbbaDox has provided us on a real time dashboard allows us to monitor daily and weekly every aspect of all of the AI … which allows us as a team to make decisions company wide a lot faster.”

  • It depends on scope. Most implementations take 4 to 12 months, run through weekly workflow meetings at your pace, with a dedicated implementation team and customer success manager from day one. AbbaDox handles configuration and training; your IT team's part is integration oversight and user access. One network's AI rollout, dated by state, is just below.

  • Pricing is scoped to your sites and volume, and the first call covers it.

One network's AI rollout, dated

Capitol Imaging Services · Voice AI and Fax AI

Voice AI started with one exam type in one state. Each step added a state and more exam types.

  1. Oct to Nov 2025
    Louisiana

    Proof of concept: outbound calls only, for one exam, MRI without contrast.

  2. Dec 2025 to Feb 2026
    Georgia

    CT without contrast added, plus an inbound line so patients can call back.

  3. Mar to Jul 2026
    Texas

    Ultrasound and contrast procedures added.

  4. Aug 2026
    11 months in

    17,157 patients scheduled by Voice AI across 30 of Capitol's locations in 3 states. Calls in a 30-day window grew from 439 to 11,107.

Fax AI, over the same 11 months: 376,367 orders triaged, with a 99.59% patient match. By August 2026 it was filing orders on its own at 19 locations.

This is Capitol adding AI to a network already running CareFlow, not a RIS implementation.

See what it looks like for a network your size.

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