Two partitioned administrative workstations with monitors, storage credenzas and task chairs, flanking an open shelving unit of binders, files and plants, on an open studio floor.

Hospitals & Multi-Specialty Operations

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Radiology Administration

Personal-injury case tied to its lien, with the law firm and settlement detail Billing prep validation flagging a claim before it goes out Audit trail of AI decisions taken on a study
  • PI Case Management

    • Ties each imaging appointment to a legal case and tracks the law firm, attorney, case manager, lien and settlement calculations.
    • Attorneys get their own portal to follow case status, pull reports and images, and request appointments.
    • PI cases stay organized from first scan to settlement, without calls to your staff.
  • Billing Prep Validation

    • Ensures all basic claim information is collected before claims are sent to payers.
    • Fewer denials to rework, and payment comes in sooner.
  • Ora

    AI Audit Trails

    • Logs every AI action on an appointment, including each hand-off and correction, in the same trail as staff actions.
    • Open the AI Audit Trail on any appointment, or ask Ora in plain language why an order was delayed.
    • Every AI decision can be explained to compliance, an auditor or your board.

EHR Integration & Compliance

HL7 and FHIR interfaces to the hospital EHR Administrator editing a scheduling rule without a support ticket MQSA mammography audit report ready to pull
  • FHIR / HL7 Integrations with Major EMR Partners

    • Orders, demographics, results and report status move both ways with your EMR over standard HL7 v2 and FHIR interfaces.
    • Live with Epic and Cerner, in real time.
    • The EHR stays the record, and nobody enters the same data twice.
  • Self-Service Configuration Tools

    • Administrators change scheduling rules themselves: which procedures run on which scanners, at which locations and on which days.
    • Rules also cover procedure gaps and payer exceptions, so schedulers follow them without memorizing them.
    • Radiology runs its own schedule, within the permissions your hospital IT sets.
  • MQSA Compliance Reporting

    • Tracks the mammography records and outcome audit data MQSA requires, from the same workflow the breast program runs on.
    • An MQSA inspection is a report you pull, not a project you staff.

Run radiology like outpatient, inside a hospital

Department-level control, within the permissions your hospital IT sets.

  • 82 hours

    of scheduling calls handled by Voice AI in one month at Southcoast Health, 743 appointments booked

From the team who builds it

Fixes in hours, not a ticket queue.

We are the frontline of the business, instead of just closing tickets, we’re looking for the pattern.

Gabriela De Leon VP of Optimization, AbbaDox
  • Hours to a fix, or the next day, at Lake Medical Imaging, where other vendors take days to reply
  • 20+ years on AbbaDox at CDI, where vendors usually last three to five

FAQ

Radiology Administration

  • Major EMR partners, bidirectionally, over standard HL7 v2 and FHIR interfaces.

  • Yes. The mammography records and audit data MQSA requires are tracked and reported from the same workflow the breast imaging program runs on.

  • Yes. Scheduling rules, including which procedures run on which scanners and at which locations, are changed with self-service tools.

  • Yes. Every AI action on a study is logged from scheduling to the signed report, and every order Fax AI couldn't index carries its reason. When compliance or an auditor asks what happened, it's a report you pull.

  • CareFlow supports HIPAA compliance and maintains SOC 2 Type II controls. AbbaDox works under Business Associate Agreements and aligns its security program to the NIST Cybersecurity Framework. Data is encrypted in transit and at rest, with role-based access, single sign-on and multi-factor authentication. Your security team can pull the SOC reports from our Trust Center and put its questions straight to our CISO.

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