Clean Data at Every Handoff, No Re-Entry
A candid conversation on what interoperability really takes inside imaging operations, and why the connection is the easy part.
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What you’ll learn in this episode
In this conversation, Ilana shares:
See how it actually comes together
Ilana walks through what interoperability really takes across imaging operations, start to finish.
Problems show up the moment systems stop talking
For imaging centers, interoperability isn’t just an IT concern. It shapes the whole patient journey. Orders need to arrive clean. Scheduling needs the right patient and insurance data. Technologists need accurate study info, radiologists need context at the right moment, and billing needs validated data before charges go out.
When any part of that chain breaks, teams fall back on manual entry, reconciliation, and rework: delays for staff, bottlenecks for patients, and risk for referring relationships.
As Ilana Zadov puts it, what looks like a simple interface on the surface is really a workflow challenge that touches every step of care.
Built around the real workflow, not just the connection
In this episode of Keeping Up With AbbaDox, Director of Interoperability Ilana Zadov joins host Pierre-Antoine Tricen to unpack what it actually takes to keep data moving across imaging operations, without adding friction for the people doing the work.
With more than two decades at AbbaDox, Ilana brings a practical view shaped by real client environments. Her team does more than stand up interfaces. They look at what the client is trying to solve, where workflows break down, and how data should move from system to system so the whole process runs smoother.
We don’t just build an interface. We think about the client’s problems.
Two decades keeping imaging data in motion, across every system a center depends on.
“A lot of our clients are impressed that we don’t just build an interface. We think about the client’s problems.”
An interface moves data; integration removes work. Ilana’s team runs an event engine that coordinates the applications across the whole patient journey, so a modality already has the patient and study details with no manual data entry. Monitoring and alerting run continuously, “we’re never down, the connectivity is always up”, and outside vendor data is validated and made usable rather than forced into a rigid format.
How AbbaDox approaches interoperability with CareFlow
Six principles turn disconnected systems into coordinated workflows. Select one to explore it.
