Design That Cuts Clicks and Shortens Training
Roman Smolkin on design thinking, personas, a familiar design system, and accessibility that lets users onboard fast.
Jump to a chapter15 chapters
What you’ll learn in this episode
In this conversation, Roman shares:
See how it comes together
Roman Smolkin walks through the full conversation.
The Challenge: Software That Is Powerful but Hard to Learn
Radiology software has to serve many different user types, and every client works a little differently, with different rooms, modalities, staff, and registration and billing steps.
Fixing design mistakes late, once developers have built the code, costs a lot of time and money.
As Roman Smolkin explains, good software should be both good looking and genuinely easy to use, so users can onboard fast and enjoy the product.
The Solution: A Design-Thinking Process
In this episode of Keeping Up With AbbaDox, Product Designer Roman Smolkin joins host Pierre-Antoine Tricen to walk through an iterative, design-thinking process, empathize, define, ideate, prototype, and test, run on every project.
By catching issues in wireframes and prototypes early, the team aims to implement each solution just once, keeping the costly development step efficient.
Product Designer at AbbaDox.
“Our users need to onboard fast and to understand the system fast.”
Design here is an operations argument, not decoration. CareFlow is designed against named personas rather than a generic user, borrows patterns from tools your staff already know so there is less to learn, passes a color-contrast audit against WCAG, and is iterated on prototypes before any code is written. The stated aim is the fewest possible clicks, which is training time and error rate, not aesthetics.
How AbbaDox Approaches UI/UX
The process centers on understanding real users before building anything.
