SERIES Keeping Up With AbbaDox · Breast Health

Automate Breast Health Recalls and Follow-Ups

Johanna Aronov on how CareFlow automates scheduling, results, and follow-up so high-risk breast health patients are never lost in the cracks.

With Johanna Aronov, Product Owner
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Episode highlights

What you’ll learn in this episode

In this conversation, Johanna shares:

How an integrated breast health module removes waiting and paperwork for patients
How results reach the portal and the referring doctor the moment a report is signed
How AI classifies risk and triggers genetic or surgical consultation letters
How one center sends 4,000+ automated communications a month
How AI voice calls handle reminders and recalls for follow-up imaging
Johanna Aronov in conversation during the episode
The full conversation

See how it comes together

Johanna Aronov walks through the full conversation.

Episode context

The Challenge: Waiting, Paperwork, and Manual Follow-Up

As Johanna Aronov describes from her own experience as a patient, breast health screening often means waiting a week or two for an appointment, filling out stacks of forms on arrival, and then waiting again for a letter in the mail with results.

For a patient who suspects something is wrong, those waiting periods are stressful and anxious.

Behind the scenes, centers manage reminders, postcards, and Excel spreadsheets by hand, and with today’s staffing shortages, patients can fall through the cracks when lists are not updated on time.

Quiet screening ante-room
About this episode

The Solution: CareFlow for Breast Health

In this episode of Keeping Up With AbbaDox, Product Owner Johanna Aronov joins host Pierre-Antoine Tricen to walk through an integrated breast health module where scheduling, results, risk tracking, and follow-up all live in one system.

Because everything is integrated, orders can create a pending appointment automatically, patients complete forms and prep before arriving, and results post to the patient portal the moment the radiologist signs, so no one has to print letters one by one.

Johanna Aronov, Product Owner at AbbaDox
And that is the reason why this project in breast health as a product owner, it means a lot to me.
Johanna Product Owner — AbbaDox

Product Owner at AbbaDox.

What this changes for the patient
“If you are having a suspicion that something is going on, these times could be very stressing and very anxious for a person.”

That is the case for automating breast health follow-up: the waiting is the harm. Results post to the portal the moment the radiologist reads them, AI classifies risk from the report itself, and high-risk patients get their referral letter generated on the spot rather than waiting on a navigator with a spreadsheet. Johanna reports clients calling it a tremendous change in the way they used to work.

Inside the breast health module

How CareFlow Handles Breast Health

The module is built around fast turnaround for the patients who need it most.

Automated, multi-channel reminders
Results in real time
Risk classification and tracking
Letters generated on the spot
Automated compliance reporting
AI-driven follow-up recommendations
Operational impact

Real Results for Patients and Staff

The organization can increase study volume and accelerate care pathways without adding administrative staff.

For your team

Communications at scale

One client that sees about 4,500 patients a month, roughly 150 cases a day, sends more than 4,000 communications automatically instead of writing postcards and letters by hand.

For your patients

Faster turnaround

Depending on radiologist availability, patients can have results the same day, or within two to three days, back to both patient and referring doctor.

For your center

Staff freed for care

With reminders, letters, and reporting automated, staff no longer sit filling postcards one by one and high-risk patients get more attention.

For your leadership

More studies per day

A strong read system and better scheduling let facilities use their rooms more efficiently, so admin is no longer the bottleneck.

Across the whole operation

For the organization

Automation removes the manual work that used to sit between a study and the patient’s next step.

Reimagine Your Breast Health Workflows

Join imaging centers using AbbaDox CareFlow to deliver faster results, automate follow-up, and keep high-risk patients on track.