The recap
What the exam feels like when you are the patient
In this Voices of Experience webinar, Dianne Keen is joined by Katie Robbins, President and Owner at Frame 42 Marketing, and Kelly Spilios, Director of RCM Operations at StreamlineMD, both of whom had spent their careers in radiology before being diagnosed with breast cancer. The host opens by correcting herself on air: she had assumed a radiology audience already knew this subject, and says plainly that she was wrong to think so.
What follows is about what professional knowledge does and does not do for you once you are the patient. Both guests had the vocabulary, the contacts and the ability to get a question answered quickly, and they use that to show how much harder the same weeks are for someone with none of it. They also talk about the part that continues after treatment ends, about what October feels like from the other side of the campaign, and about what practice leaders owe the staff who meet these patients every day.