AbbaDox Shines at RBMA PaRADigm 2024 with Two Prestigious Awards

AbbaDox proudly announced two remarkable achievements at the 2024 Radiology Business Management Association (RBMA) PaRADigm annual conference held in Las Vegas. Lake Medical Imaging, in partnership with AbbaDox, received the Practice Innovation Award and Dianne Keen, VP of Strategy and Growth, was honored with the esteemed Changemaker Award.

The RAD Honors Awards celebrate radiology practices and vendors that exhibit the highest degrees of creativity, innovation, and exemplary leadership. Jessica Struve, CAE, RBMA's Deputy Executive Director and incoming Co-Executive Director, emphasized the significance of these accolades: “Our RAD Honors Awards are not just about celebrating excellence. It's about acknowledging the hard work, dedication, and contributions of organizations that may have previously gone unnoticed.”

Lake Medical Imaging and AbbaDox Win Practice Innovation Award

The Practice Innovation Award celebrates innovative solutions that enable radiology practices to thrive. Lake Medical Imaging, in partnership with AbbaDox, implemented the AbbaDox RIS and workflow platform, resulting in significant improvements in patient registration times and the overall patient experience.

Michael Rosa, Director of IT for Lake Medical Imaging, praised the partnership: “The steadfast guidance and meticulous project management by AbbaDox ensured the implementation journey was a resounding success.” The partnership yielded impressive results, including:

• Scheduling efficiency: addressed a critical backlog of 10,000 patients, achieving a 24-hour turnaround for setting appointments and reducing the backlog by 86%.
• Operational efficiency: reduced manual processing of incoming orders, minimizing duplicated efforts.
• Patient and staff satisfaction: patient reviews improved from an average of 2.1/5 to 4.8/5 on Google within six months of going live.
• Registration time: reduced patient registration time by 60%.
• Call time reduction: automated reminders and streamlined interfaces reduced manual call times by over 65%.

Dianne Keen Receives Changemaker Award

The RBMA Changemaker Award recognizes a healthcare executive who has demonstrated inspiring, motivational, and passionate actions that have made a significant impact within their organization or the industry at large. Dianne Keen, VP of Strategy and Growth at AbbaDox, was the recipient of the 2024 Changemaker Award.

On receiving the award, Dianne shared, “The Changemaker Award, for me, represents more than professional achievement. It symbolizes the passion, friendships, and community spirit I deeply value. I'm incredibly grateful to my AbbaDox family, the RBMA, and my industry friends and peers for their support and for this recognition.”