
How automation eliminates manual processes and frees your team for meaningful, revenue-driving work.
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or fewer unopened orders at Lake Medical, from about 8,000
patients awaiting scheduling, down from 16,000
Patti Gates’ experience behind the automation decisions
inbound faxes turned into orders automatically
The first of the product-focused sessions: what automation actually means in a RIS, shown through a customer's own implementation rather than in isolation.
What makes a step automatable
Why routine and predictable work is the right candidate, and what is not.
Lake Medical Imaging, Leesburg
Patti Gates on the administrative solutions her teams took control of, and how.
From one rule to a whole process
Examples that escalate from a single automated step to a process that runs unattended.
What it changed day to day
The impact on the operations Patti oversees, from check-in through the back office.
The episode before this one.
Episode 02 · On Demand
A joint session with Imagine Software on patient engagement and prior authorization.
Watch nowEpisode 08 · On Demand
Digital eForms, self check-in, and automated intake. How Advantage Diagnostics and Lyra Total Breast Health eliminated paper and cut patient wait times to about five minutes.
Watch nowThe first of the product-focused sessions: what automation actually means in a RIS, shown through a customer's own implementation rather than in isolation.
See it on your own workflows