AbbaDox TechTalks  /  Episode 10  ·  Part 1

Conversational AI.

See how leading imaging centers use AbbaDox Voice AI to confirm patients and recover same-day cancellations, automatically, around the clock, without a single staff member picking up the phone.

Part 1 of 2
Voice AI for Appointment Confirmations
Available on Demand
Part 2 of 2 Coming Aug 26
Voice AI for Appointment Scheduling
AUG 26, 2026
Featured Speakers
Sheri Rye
Sheri Rye
Sr. Healthcare Technical Project ManagerInland Imaging
Carrie Law
Carrie Law
Director of OperationsRadiology Associates of Ocala
Nick Avossa
Nick Avossa
VP of AI OperationsAbbaDox
Confirms without staff
Abby runs confirmation cadences across every modality and handles reschedules live on the call.
Two real deployments
Inland Imaging and Radiology Associates of Ocala on what changed day one and six months out.
Staff, reclaimed
Where scheduling teams redeployed once AI took the routine confirmation calls.
Live demo of Abby
Nick runs Abby through a real confirmation call end-to-end.

Free

Available on Demand 20 min

Watch the episode

One sign-up gets you both parts — Part 1 now, Part 2 on Aug 26.

Available on demand — the link drops straight to your inbox.
Featured Speakers
Sheri Rye
Guest Speaker
Sheri Rye
Senior Project Manager
Inland Imaging
Carrie Law
Guest Speaker
Carrie Law
Director of Operations
Radiology Associates of Ocala
Nick Avossa
Host · AbbaDox
Nick Avossa
VP of AI Operations
AbbaDox
The Numbers

Real operational data from centers running Voice AI in production today.

Conversion
0%

of answered calls convert to booked appointments

Call Volume
24+ hrs

of live patient calls handled by Voice AI in a single week

No-show
0%

fewer same-day cancellations with automated confirmations

CSAT
0%

patient satisfaction from AI-handled scheduling interactions

What You'll Learn

Abby doesn't ring busy. Ever.

A walk-through of how AbbaDox Voice AI, "Abby," handles inbound scheduling, confirmation, and waitlist recovery, with real metrics from Inland Imaging and Radiology Associates of Ocala.

Live Call · Abby
00:00
01

How Abby confirms appointments without staff

See how Voice AI runs confirmation cadences across every modality, handles reschedule requests live on the call, and follows up automatically, 24 hours a day, no hold times.

02

Recovering same-day cancellations

How automated waitlist outreach refills the schedule the moment a slot opens, without your schedulers making a single callback.

03

Staff impact: time reclaimed

What happened to scheduling staff when AI took over the routine calls. How teams redeployed their time, and what they're doing with it now.

04

Patient experience in practice

Patient satisfaction data from AI-handled interactions. What patients actually say, and how 94% CSAT holds across morning, afternoon, and after-hours windows.

Previous Episodes

Catch up before you watch.

Clips from our last two episodes on attorney workflows and paperless operations. Each under two minutes.

Ep. 09

Episode 09 · Available on Demand

Attorney workflows: managing PI cases without the chaos

How imaging centers running attorney-led and PI cases centralize liens, settlements, and case tracking in a single workflow, without spreadsheets or email chains.

Watch now
Ep. 08

Episode 08 · Available on Demand

Paperless operations: 77% reduction in print costs

Digital eForms, automated intake, and compliance tracking across 29 locations. How HMCA eliminated paper and recaptured hours of staff time daily, with ROI in 60 days.

Watch now
Available on Demand

Your schedule shouldn't depend on who's at their desk.

Watch the full 20-minute Part 1, available on demand. See how imaging centers use Voice AI to confirm patients and recover cancellations around the clock. Sign up once and we'll send you Part 2 (appointment scheduling) the moment it drops on August 26, 2026.

Sign up to watch
Part 1 · 20 min · Available on Demand · Part 2 drops Aug 26