Everyone else moved off something. Wisteria opened already running.

“At my previous center, we used another EMR system that they didn’t have fully integrated with our billing system. They didn’t have electronic faxes. There was no internal way to communicate with patients. So it made everything obviously 10 times harder, because you have to use several different avenues to get one thing completed.”

“It’s like going from a really old, scaled back system to such an advanced system is like night and day. It saves so much time and energy and you’re not worried about missing one patient. If you’re getting pulled away from the front, I know it’s automatically being done.”

“Being paperless, obviously, it cuts back on overhead costs, which as a business starting out is huge. Patients seem to really enjoy it, because when you go to any other doctor’s office it’s pretty much paperless. Even the older generation of patients are getting more on board with it.”

“A lot of other offices deal with people having phone anxiety, calling patients and having them talk over the phone, or patients not wanting to call your doctor’s office because of long hold times. Being able to just send the message in that thread is most convenient for the patients, not only our office but more importantly them as well.”

“It was really smooth. There was a lot of education that happened prior with the trainings. We were a little different of a case because our go-live, we weren’t seeing patients at the time, but it was nice being able to have a representative on site to mock trial with it.”