Automated Patient Texting Services
Manage patient check-in and intake process without the waiting room. Patients can wait in their car and follow prompts to guide them to their appointment.
Appointment Confirmation & Reminders
Remind patients of their appointments and protect your practice by guiding them to appropriate resources if they are not well.
We Listened to our Clients
Several clients called us shortly after the pandemic was declared a national emergency saying they could already see a significant increase in cancellations. As they prepared their centers to resume operations, they wanted to investigate all measures required to secure patient and staff wellbeing. Additionally, they wanted tools that provide them with patient communication and operational insights. Many of our customers are quickly taking advantage of the AbbaDox Platform rich offerings to address the current crisis and deployed solutions with minimal change in behavior.
Realtime Appointment/Rescheduling Dashboard
Receive a real time view of your cancellations, reschedules, no-shows, and projected appointments to drive key decisions.
Automated Patient Texting to Manage Safe Check-in
AbbaDox RIS provides automated patient text services and bidirectional communication, coordinating patient arrival and reception into the practice with minimal physical interaction. Centers can communicate with patients and receive back their response to remind them of their appointment, perform a quick symptom check, attach intake forms, have the patient indicate “Arrived” when they reach the parking lot, and then inform them when it is safe for them to enter the building. Any problems or delays during the check-in process can be communicated between patient and front desk staff alike. This solution can be made quickly available to existing clients upon request.
Safe and Secure Online Bill Pay
Patients can pay online which facilitates no contact payment.
COVID-19 Screening Questionnaire
Find out if your patient has any symptoms related to COVID-19 and if it’s safe for them to come in.
Online Self-Scheduling and Registration
Avoid physical interaction associated with front desk workflows.
Results and Image Sharing
Share results and images with referring physicians without passing physical media.
We Work Better Together
With the pandemic impact, diagnostic imaging needs are now considered elective procedures and are therefore delayed. While this approach keeps everyone safer and reduces the spread of the disease, it also builds a tremendous backlog of patients who will rush to reschedule when given the green light. We’re happy to share with you our experience and a few other use cases that have been adopted to accommodate the upcoming surge. Stay tuned for tips on how to restart your business in a safe way.
Click the button below to schedule a time that’s best for you to have this discussion. We’d love to hear about your center and learn what you’re doing to help your patients and staff.