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In Episode 7, Mike Rosa, Director of IT at Lake Medical Imaging, shares his...
Patients can access self-scheduling functionality from an SMS link
Streamline Appointments with Visit Companion
Provide mobile-friendly, frictionless access to appointment management features through a secure SMS link
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Empower Patients, Free Up Staff
Schedule
Manage
Confirm, Reschedule, or Cancel
Empower patients and free up staff resources by letting patients manage their appointment
Fill/Upload
Complete Forms & Upload Documents
Provide patients access to complete and fill documentation required for registration and intake
Check-in
Provide Easy Check-in Options
Patients can check-in through an SMS link or a QR code located at your practice
Enhance Patient Involvement and Empowerment
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Patient Self-Service
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Streamlined Communication
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Mobile-Optimized Forms
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Results & Image Access
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Patient Satisfaction Surveys & Analytics
Patient Self-Service
Empower patients with self-scheduling, rescheduling, intake, and online pay.
Decrease Administrative Cost, Improve Experience
Improve patient experience while reducing costs associated with manual processes.
Streamlined Communication
Automate reminders, confirmations, questionnaires and more via 2-way SMS or automated voice call.
Reduce No-Shows and Cancelations
Improve patient experience, validate prerequisites, and prevent no-shows.
Mobile-Optimized Forms
Automate data collection through digital forms ahead of your patient’s appointment.
Improve Patient Experience & Staff Efficiency
Paperless workflows save time, prevent errors, increase patient satisfaction, eliminate wait times.
Results & Image Access
Provide access to reports and images for patients as soon as they’re available.
Improve Outcomes and Reduce Administrative Burden
Improve satisfaction, engagement, follow-up, and reduce provider workload.
Patient Satisfaction Surveys & Analytics
Collect feedback from the patient after their appointment and observe trends in satisfaction with automated reports.
Improve Care and Reputation Management
Monitor trends, improve patient experience and prevent negative online reviews.
Streamlining Efficiency, Profitability, and the Patient Experience
“We lowered our patient no-show rates from above 15% to below 5%, which led to significant revenue growth.”
“We achieved a 30% reduction in call volume from referring doctors, resulting in a substantial decrease in operational costs.”
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