IMAGING CENTER TOUR

Behind the Scenes at Digital Medical Imaging

See how Digital Medical Imaging combines advanced diagnostic services, streamlined scheduling, and dependable workflow support to create a faster, easier experience for patients.

2004
Established
100%
Digital Medical Facility
TWO DECADES +
With AbbaDox
01

A Center Built for Efficient Access

Inside Digital Medical Imaging's Aventura office, the patient experience starts at check-in, where patients can check in themselves and move quickly into the next steps of their visit. The team uses the tour to walk through the front-end process and introduce the different imaging modalities and exams performed at the center.

DMI describes itself as a physician-owned, physician-managed diagnostic facility and a 100% digital medical center. That clinical focus, paired with a strong operational setup, helps create a visit that feels organized, efficient, and easy to navigate from the moment a patient arrives.

⚡ Fast Front Desk

Self check-in and a streamlined arrival process help keep visits moving.

02

From Scheduling to Arrival

Will explains that the visit begins before the patient ever reaches the office. A calling center handles appointment scheduling, so by the time patients arrive, their visit is already set up inside the system. At check-in, they show their ID and insurance, complete only a few forms, and are typically checked in within about three to four minutes.

That process is supported by proactive communication. Patients receive a text reminder two days before their appointment, followed by a voice confirmation from Abby. Together, those touchpoints help reduce friction, improve readiness, and keep the schedule on track.

✓ Centralized Scheduling ✓ Text Reminders ✓ Voice Confirmation

Patient Visit Flow

1

Scheduling

Calling center sets the appointment

 
2

Confirmation

Text and Abby reminders are sent

 
3

Arrival

Patients provide ID, insurance, and forms

 
4

Check-In

Visit is ready to move forward in minutes

03

Reliable Workflow and a Long-Term Partnership

DMI has worked with AbbaDox for nearly 25 years, and that long relationship comes through clearly in the tour. Will describes the platform as reliable, efficient, productive, and fast-paced, and says it has worked well for both the facility and its patients over time.

That kind of consistency matters in an imaging environment. When appointments are organized before arrival and confirmations happen automatically, staff can stay focused on the patient experience rather than manual follow-up. The result is a workflow that feels dependable at the front desk and throughout the visit.

"Reliable, efficient, productive, and fast-paced."

— Will, Digital Medical Imaging

04

Advanced Imaging Supported by a Digital Operation

DMI's website highlights a broad range of diagnostic and preventive services, including CT and CTA, MRI, MRA and MRCP, ultrasound, cardiac calcium scoring, and total body scans. In the tour, the team emphasizes the center's different modalities and the exams they perform, giving viewers a clearer picture of the scope of care available in one location.

CT & CTA MRI MRA & MRCP Ultrasound Cardiac Calcium Scoring Total Body Scans

Because the operation is built around coordination as much as imaging technology, the experience extends beyond the scan itself. Advanced diagnostic services, efficient intake, and clear patient communication all work together to support a smoother journey from scheduling to exam completion.

The Bottom Line

A Better Imaging Experience Starts Before the Exam

Digital Medical Imaging shows how strong operations can improve the entire patient journey, not just the scan itself. With advanced imaging services, a physician-led team, a streamlined scheduling process, and nearly 25 years of support from AbbaDox, the center creates an experience that is efficient, organized, and easier for patients to navigate.

If you want to see how DMI brings together patient care, diagnostic technology, and dependable workflow support, this Backstage Tour offers a clear look behind the scenes.

Ready to Get Started?

Improve Your Imaging Center Today

See how AbbaDox's CareFlow RIS can streamline your workflows and improve patient care like Digital Medical Imaging.

◯
Centralized Scheduling
All sites connected
⚡
Real-Time Analytics
Instant insights
✓
Streamlined Workflows
Automated processes