Advantage Diagnostics Tour

Advantage Diagnostics

Discover how Advantage Diagnostics uses AbbaDox workflow tools to simplify check-in, scheduling, technologist visibility, and patient communication across the imaging experience.

Advantage Diagnostics is a family-owned outpatient imaging provider with more than 25 years of experience, serving patients from locations in Beachwood and Columbus South.

As the team approaches its one-year anniversary with AbbaDox, the impact they emphasize most is efficiency. What used to be a paper-heavy intake process is now more organized, more visible, and easier for staff to manage from the moment a patient arrives.

With orders, clinical notes, and patient information accessible in one workflow, the team can spend less time managing paperwork and more time focused on patient needs.

At check-in, patients can complete forms on tablets or fill them out before arrival through the patient portal. Staff can also scan IDs and insurance cards directly into the chart, reducing manual steps and helping the front desk move patients through more smoothly.

According to the team, that shift has reduced how many patients are left standing around waiting to check in. It has also made the process easier to track than it was in their previous paper-based workflow.

Communication continues after the exam. Instead of patients waiting to hear results only through the referring provider, they now receive a text alert when the report is ready, while the report is also sent to their doctor. That gives patients more visibility into the process and helps them feel more involved from start to finish.

Patient Flow Timeline

In the scheduling area, the team again comes back to the same theme: efficiency. With Faxio and AI-assisted order intake, incoming information is already filled in for staff, saving time for fax trackers and freeing them up to focus more directly on scheduling patients and supporting their needs.

Rescheduling is faster too. Instead of working through a more complicated process, staff can move a patient into a new time slot with just a few clicks. Automated SMS messaging also replaces the manual prompts they previously had to send themselves.

Advantage Diagnostics pairs these workflow improvements with a patient-centered imaging model. The center offers Open MRI, CT scans, X-rays, and Ultrasound, along with same-day appointments, evening and Saturday availability, and support with pre-certification.

The organization describes its facilities as welcoming and non-clinical, and its team includes board-certified radiologists and experienced professionals focused on swift, accurate outpatient imaging care. In that setting, a connected workflow helps support both convenience for patients and day-to-day consistency for staff.

Partnership Excellence Through Better Visibility and Efficiency

At Advantage Diagnostics, AbbaDox supports a workflow that makes daily operations easier to manage while creating a more connected experience for patients. From digital intake and AI-assisted order capture to automated text updates and easier technologist review, the result is a process that is more efficient for the team and more engaging for the people they serve.

Improve Your Imaging Center Today

See how AbbaDox's CareFlow RIS can streamline your workflows and improve patient care like Digital Medical Imaging.