A platform built for the entire imaging lifecycle. From referral to follow up.

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Webinar · Part 2 of 2 · 58 minWhat they turned on and what they measured

Explore the CareFlow platform

Multi-Site & Enterprise Imaging Groups

  • Patient Access & Scheduling

    Centralized Scheduling Hub

    • Fax AI Referral Capture

      Centralized Scheduling Hub

      Fax AI Referral Capture
      Inbound faxed orders sorted into bins ready for scheduling

      Takes the first step of the patient journey off your team: faxed orders from every site are read and queued for scheduling around the clock, so each morning starts with the fax queue already worked.

    • Voice AI Scheduling

      Centralized Scheduling Hub

      Voice AI Scheduling
      Scheduling wizard offering the next available appointment times

      Voice AI answers and places scheduling calls on its own, day or night, and books each patient at their most convenient site.

    Site-Level Front Desk

    • Paperless Kiosk Check-In

      Site-Level Front Desk

      Paperless Kiosk Check-In
      Patient check-in kiosk asking what brings the patient in today

      Patients check themselves in at any site, with no paper and no line at the desk.

    • Pre-Visit Insurance Verification

      Site-Level Front Desk

      Pre-Visit Insurance Verification
      Insurance eligibility check with a billing estimate before the visit

      Know the patient is covered before they walk in.

    Referring Physician & Marketing

    • Referring MD Portal

      Referring Physician & Marketing

      Referring MD Portal
      Referring physician portal worklist

      Referring physicians book and get results on their own, so your sites field fewer calls and faxes.

    • Radiology CRM

      Referring Physician & Marketing

      Radiology CRM
      Referring physician relationship management

      See which referring physicians are growing or slipping at every site, and win the slipping ones back.

  • Clinical Workflow

    Imaging Room

    • Simplified Tech Workflow

      Imaging Room

      Simplified Tech Workflow
      Technologist workflow with finalized reports and patient visit info

      Techs finish every exam from one screen, so each room sees more patients, the same way at every site.

    Reading Room

    • Radiologist Voice Dictation

      Reading Room

      Radiologist Voice Dictation
      Dictation controls with study details and prior reports

      Reports get signed faster, so referring physicians have results sooner.

    • AI Follow-Up Recommendations

      Reading Room

      AI Follow-Up Recommendations
      Follow-up recommendations tracked against past exams

      Follow-up exams radiologists recommend become booked appointments, not revenue lost between sites.

    Mammography Room

    • Breast Health AI Workflow

      Mammography Room

      Breast Health AI Workflow
      Breast health workflow with BI-RADS results and follow-up tracking

      Every BI-RADS 0 recall is tracked to a booked diagnostic exam, with no manual recall list.

  • Operations

    Billing

    • Billing Prep Validation

      Billing

      Billing Prep Validation
      Orders summary report by location, modality and exam

      Claims go out complete the first time, so fewer come back denied.

    • Mobile Pre-Encounter Payment

      Billing

      Mobile Pre-Encounter Payment
      Paying a visit balance from a phone before arriving

      Patients pay before they arrive, so balances are collected up front, not chased.

    • PI Case Management

      Billing

      PI Case Management
      Personal-injury case, attorney and case-manager details on one record

      PI cases stay organized from first scan to settlement, and attorneys get what they need without calling your staff.

    IT & Operations Hub

    • AI Audit Trails

      IT & Operations Hub

      AI Audit Trails
      Contact and task activity recorded against the record

      Every AI decision is on the record, and easy to explain to an auditor or your board.

    • Integrated Systems Management

      IT & Operations Hub

      Integrated Systems Management
      Work queues and tasks managed across teams from one console

      Your PACS, EHR and billing stay connected in one place, so no site enters the same data twice.

Solo & Small Group Imaging Centers

  • Patient Access & Scheduling

    Front of House

    • Patient Self-Scheduling

      Front of House

      Patient Self-Scheduling
      Self-scheduling calendar showing open appointment times across locations

      Patients book themselves online, by text link or with Voice AI, any time, so new bookings come in without a call to your desk.

    • Voice AI Scheduling

      Front of House

      Voice AI Scheduling
      Scheduling wizard offering the next available appointment times

      Voice AI answers and places calls on its own, day or night, so every patient gets booked without adding front-desk staff.

    • Automated Patient Communications

      Front of House

      Automated Patient Communications
      Two-way SMS with patients, from the worklist

      Patients get their confirmations, reminders and prep automatically, so there are fewer no-shows and fewer calls for your desk.

    • Pre-Visit Insurance Verification

      Front of House

      Pre-Visit Insurance Verification
      Insurance eligibility check with a billing estimate before the visit

      Know the patient is covered before they walk in.

    • Point-of-Service Payment Collection

      Front of House

      Point-of-Service Payment Collection
      Taking a patient payment at the desk, with the balance and payment method

      The patient's balance is collected at check-in, not billed and chased after the exam.

    • Fax AI Referral Capture

      Front of House

      Fax AI Referral Capture
      Inbound faxed orders sorted into bins ready for scheduling

      Takes the first step of the patient journey off your team: faxed orders are read and queued for scheduling around the clock, so each morning starts with the fax queue already worked.

  • Clinical Workflow

    Imaging Room

    • Simplified Tech Workflow

      Imaging Room

      Simplified Tech Workflow
      Technologist workflow with finalized reports and patient visit info

      Your techs finish every exam from one screen, so each room sees more patients.

    Reading Room

    • Radiologist Reporting

      Reading Room

      Radiologist Reporting
      Structured radiology report being built from a smart template

      Complete, on-time reports keep referring physicians sending you patients.

    • Radiologist Voice Dictation

      Reading Room

      Radiologist Voice Dictation
      Dictation controls with study details and prior reports

      Reports get signed faster, so referring physicians have results sooner.

    Mammography Room

    • Breast Health AI Workflow

      Mammography Room

      Breast Health AI Workflow
      Breast health workflow with BI-RADS results and follow-up tracking

      Every BI-RADS 0 recall is tracked to a booked diagnostic exam, with no manual recall list.

  • Operations

    Owner & Operations

    • Referring MD Portal

      Owner & Operations

      Referring MD Portal
      Referring physician portal worklist

      Referring physicians book and get results on their own, so your desk fields fewer calls and faxes.

    • Radiology CRM

      Owner & Operations

      Radiology CRM
      Referring physician relationship management

      See which referring physicians are growing or slipping, and win the slipping ones back.

    • Billing Prep Validation

      Owner & Operations

      Billing Prep Validation
      Orders summary report by location, modality and exam

      Claims go out complete the first time, so fewer come back denied.

    • Mobile Pre-Encounter Payment

      Owner & Operations

      Mobile Pre-Encounter Payment
      Paying a visit balance from a phone before arriving

      Patients pay before they arrive, so balances are collected up front, not chased.

Hospitals & Multi-Specialty Clinics

  • Patient Access & Scheduling

    Radiology Scheduling & Patient Prep

    • Voice AI Scheduling

      Radiology Scheduling & Patient Prep

      Voice AI Scheduling
      Scheduling wizard offering the next available appointment times

      Voice AI answers and places outpatient imaging calls on its own, day or night, so patients get booked without adding schedulers.

    • Fax AI Referral Capture

      Radiology Scheduling & Patient Prep

      Fax AI Referral Capture
      Inbound faxed orders sorted into bins ready for scheduling

      Takes the first step of the patient journey off your team: faxed orders are read and queued for scheduling around the clock, next to the orders from your EHR.

    • Paperless Kiosk Check-In

      Radiology Scheduling & Patient Prep

      Paperless Kiosk Check-In
      Patient check-in kiosk asking what brings the patient in today

      Outpatient imaging patients check themselves in, so registration moves faster with fewer errors.

    • Point-of-Service Payment Collection

      Radiology Scheduling & Patient Prep

      Point-of-Service Payment Collection
      Taking a patient payment at the desk, with the balance and payment method

      The patient's balance is collected at check-in, not billed and chased after the exam.

  • Clinical Workflow

    Imaging Room

    • Simplified Tech Workflow

      Imaging Room

      Simplified Tech Workflow
      Technologist workflow with finalized reports and patient visit info

      Exams run from the hospital order with no re-entry, so each room sees more patients.

    Reading Room

    • Radiologist Reporting

      Reading Room

      Radiologist Reporting
      Structured radiology report being built from a smart template

      Signed reports reach ordering physicians faster, with less rework for your radiologists.

    • AI Follow-Up Recommendations

      Reading Room

      AI Follow-Up Recommendations
      Follow-up recommendations tracked against past exams

      Follow-up exams radiologists recommend get booked inside your health system, instead of going elsewhere.

    Mammography Room

    • Breast Health AI Workflow

      Mammography Room

      Breast Health AI Workflow
      Breast health workflow with BI-RADS results and follow-up tracking

      Every BI-RADS 0 recall is tracked to a booked diagnostic exam, with no manual recall list.

  • Operations

    Radiology Administration

    • PI Case Management

      Radiology Administration

      PI Case Management
      Personal-injury case, attorney and case-manager details on one record

      PI cases stay organized from first scan to settlement, and attorneys get what they need without calling your staff.

    • Billing Prep Validation

      Radiology Administration

      Billing Prep Validation
      Orders summary report by location, modality and exam

      Claims go out complete the first time, so fewer come back denied.

    • AI Audit Trails

      Radiology Administration

      AI Audit Trails
      Contact and task activity recorded against the record

      Every AI decision is on the record, and easy to explain to compliance or an auditor.

    EHR Integration & Compliance

    • FHIR / HL7 Integrations with Major EMR Partners

      EHR Integration & Compliance

      FHIR / HL7 Integrations with Major EMR Partners
      Integrated report and result feeds from connected systems

      Your EHR stays the record, and orders and results move both ways with no double entry.

    • Self-Service Configuration Tools

      EHR Integration & Compliance

      Self-Service Configuration Tools
      Scheduling rules configured without raising a support ticket

      Radiology changes its own scheduling rules, without waiting on AbbaDox.

    • MQSA Compliance Reporting

      EHR Integration & Compliance

      MQSA Compliance Reporting
      MQSA audit report with procedure volumes and clinical outcomes

      An MQSA inspection becomes a report you pull, not a project you staff.

Multi-Site & Enterprise Imaging Groups

Proven on the whole lifecycle

DeAnna Wilhite, Regional Director, Capitol Imaging Services Watch TechTalks

The outsourced layer was the first thing to go.

We're fully anticipating there to be around a roughly $30,000 savings each month for us by not having to have this third-party outsourced company working with us any longer.

DeAnna Wilhite Regional Director, Capitol Imaging Services Capitol Imaging's own forecast, July 2026.
  • $30,000 a month in third-party spend, Capitol's own forecast
  • 60+ locations across six states, every one acquired with its own workflow
Read the full story

Solo & Small Group Imaging Centers

Proven on the whole lifecycle

Daisy Uppal, M.D., CEO and President, Charter Radiology Read Daisy's story → Watch the interview

Walk-ins all day, and the desk keeps up.

The speed is unbelievable and that has taken a lot of stress off the front desk. I always say the tsunami hits them, and they are able to handle that tsunami a lot better.

Daisy Uppal, M.D. CEO and President, Charter Radiology
  • 2 centers, in Columbia and Reisterstown
  • Same day walk-ins, all day
Read the full story

Hospitals & Multi-Specialty Clinics

Proven on the whole lifecycle

John Gaede, Director of Information Systems, Sky Lakes Medical Center Read John's story → Watch the interview

Three months quoted. Live in five days.

By Friday of that week, we had a full RIS stood up, functioning, scheduling patients, integrated with PACS. So by Friday at noon, we had a radiologist reading a CT on an iPad.

John Gaede Director of Information Systems, Sky Lakes Medical Center
  • 23 days with no electronic medical record, after a ransomware attack
  • 5 days to a radiologist reading on an iPad
Read the full story

Find Your Practice Type

FAQ

The CareFlow Platform

  • AbbaDox CareFlow is a cloud-native radiology operations platform that combines a radiology information system (RIS) with patient engagement in one system. Scheduling, patient intake and communication, reporting and billing prep run on a single platform rather than a stack of separate tools, and it connects to the PACS, EHR and billing systems a practice already uses.

  • Yes. CareFlow includes a full radiology information system, and adds patient engagement and AI workflow tools on the same platform. That means one system covers what usually takes a RIS plus separate scheduling, reminder and intake products. Sky Lakes Medical Center had a full RIS scheduling patients and integrated with PACS within a week. See how CareFlow compares with enterprise imaging platforms.

  • CareFlow is the platform; CareFlow Ora is the AI layer built into it. Its capabilities run inside CareFlow's own scheduling and reporting workflows: Fax AI for faxed referrals, Voice AI for scheduling calls and AI Follow-Up Recommendations for follow-up care. Staff use AI in the system they already work in rather than in a separate product.

  • Yes. CareFlow offers 200+ integrations with PACS, EHR, revenue cycle and billing systems, including Epic and Cerner. It exchanges data bidirectionally over standard HL7 v2 and FHIR interfaces, so orders, results and patient information move between CareFlow and your existing systems without manual re-entry.

  • CareFlow supports HIPAA compliance and maintains SOC 2 Type II controls. It is cloud-native, so the same security controls apply consistently across every location on the platform rather than being configured site by site, and a network does not have to maintain separate systems or processes to stay compliant.

Ready when you are

See your own floors, with your own volumes.

A working session with someone who has set this up for a practice like yours.

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