Interview with Paul, Senior Data Engineer, and David, Senior AI Engineer at AbbaDox

In this episode of "Keeping Up With AbbaDox," we explore how Voice AI is transforming patient communication at imaging centers by automating high-volume phone calls, appointment reminders, and intake screenings. Paul shared a live demonstration, showing how the system engages patients through natural, human-like conversations while reducing no-shows and streamlining workflows.

Voice AI is integrated with AbbaDox RIS, allowing it to access real-time patient data and respond dynamically—just like a human agent. This reduces administrative burden, improves scheduling efficiency, and ensures patients receive timely, accurate information.

The episode also touches on how Voice AI helps staff prioritize sensitive conversations by handling routine tasks autonomously. With a focus on compliance, empathy, and operational impact, Voice AI is enabling imaging centers to deliver faster, smarter, and more patient-centered care.