Patients & referring physicians

Your results are with your imaging center, not with us.

AbbaDox makes the software that imaging centers run on. We never hold your images, your reports, or your portal login. The center that performed your exam does. This page gets you to the right place in about a minute.

Where your records actually live
AbbaDox

We build the software your imaging center uses. Your records belong to the center.

Your imaging center

Holds your images, your report, and the portal login you're looking for. Start here.

You

Patient or referring physician: your access comes from the center.

Two doors

Pick the one that's you

Three steps each. Both end at the same place: the imaging center that performed the exam.

For patients
Get your images and results
1
Find the center that scanned you

Its name is on your appointment reminder, your bill, or the referral your doctor gave you.

2
Go to their website or call the front desk

Your portal sits at their web address under their own name, not at abbadox.com.

3
Ask for your portal link or a copy of your report

They can resend the link, reset your password, or release your images directly to you.

Have ready: your full name, date of birth, and the date of your exam.

For referring physicians
Read your patients' reports
1
Use the portal that center issued you

Referring-physician access is granted by each imaging center, so credentials differ per center.

2
No credentials yet? Ask their referral coordinator

They set up new practices, add staff to an existing account, and reset access.

3
Need a result today? Request it directly

The center can send a report by fax or secure message while portal access is being set up.

Have ready: your NPI, practice name, and the patient's exam date.

Why the wait matters

Two people who have been on the other side of the scan, from our podcast.

Laura Manser, Director of Provider Education at PBS Radiology
“Imaging saved my daughter’s life. Imaging saved my life.”
Laura Manser
Director of Provider Education, PBS Radiology · breast cancer survivor
Hear her story →
Jessica Baladad, Founder of Feel for Your Life
“Knowing your body and feeling your breast is crucial for women, especially those under 40 who aren’t typically screened with mammograms.”
Jessica Baladad
Founder, Feel for Your Life · diagnosed at 33
Hear her story →
Tim Haley, Chief Technology Officer, Capitol Imaging Services
“Within a few minutes, the patient’s getting a text message saying, ‘Hey, we’re working on your study.’ As a patient, that would make me feel really good, knowing that there are a lot of things I thought I needed to do, but they’re already working on my study.”
Tim Haley
Chief Technology Officer, Capitol Imaging Services
Read their story →
DeAnna Wilhite, Regional Director, Capitol Imaging Services
“You don’t feel taken care of as a patient when the person checking you in also has a phone connected to their ear and they’re distracted with four different things.”
DeAnna Wilhite
Regional Director, Capitol Imaging Services
Read their story →
Straight answers

The questions we get every day

Can AbbaDox send me my results?

No. We make the software your imaging center uses, but your records belong to your imaging center. Only the center that performed your exam can release images or reports.

Where is my patient portal?

At your imaging center's own web address. Every center runs its portal under its own name, so there is no single AbbaDox login for patients.

My login stopped working.

Password resets and locked accounts are handled by your imaging center's front desk. They can usually restore access while you're on the phone.

How long do results take?

Turnaround is set by the imaging center and the radiologist reading your exam, not by the software. Ask the center for their current timeline.

I'm a physician and lost the portal link.

Contact the imaging center's referral coordinator. They manage who has access and can resend the link to your practice.

Who do I call about a bill?

The imaging center, or the billing company printed on your statement. AbbaDox does not bill patients and cannot look up your account.

For imaging centers

CareFlow is the platform behind these portals.

If you run an outpatient imaging center, CareFlow connects scheduling, intake, reporting, and patient engagement end to end.