Episode : The Magnet is Always On

 In this Voices of Experience episode, Dianne Keen, FRBMA is joined by Megan Stuff, COO at Southwest Medical Imaging, for a practical conversation on MRI safety, operational leadership, and what it takes to build a culture that stays proactive in high-risk environments. Drawing on Megan's journey from X-ray student to COO, this discussion explores how strong imaging organizations treat safety as a daily discipline, not a reaction to a bad day.

Together, they unpack why some of the biggest MRI risks begin with small assumptions, inconsistent training, and the pressure to move faster in a post-COVID workforce reality. From failure analysis and root cause review to MRI Safety Week and virtual contrast supervision, Megan shares what leaders can do to protect patients, support technologists, and strengthen operations before complacency leads to harm.