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Podcast

March 2024

Episode 6:
Operational Leadership in Healthcare:
Strategies for Excellence

with Nicole Dhanraj

In Episode 6, Nicole Dhanraj, founder of 424 Business Group Inc.,  shares her insights on operational leadership within the radiology sector. The episode highlights the importance of strong leadership in enhancing patient care, continuous education, technology integration, and strategies for effective team management and change navigation. Dr. Dhanraj also explores challenges and innovations in radiology, emphasizing adaptability and constant improvement in healthcare practices.

This conversation is vital for healthcare professionals, illustrating the balance of technological innovation, regulatory adherence, and patient care in medical imaging.

Guest

Nicole Dhanraj Headshot
Nicole Dhanraj Founder of 424 Business Group Inc

Episode Overview

In this episode, Dianne Keen, VP of Strategy and Growth at AbbaDox, welcomes special guest Nicole Dhanraj. They discuss the operational complexities and advancements in radiology, highlighting Dr. Dhanraj's unique blend of military discipline, academic knowledge, and leadership experience in healthcare.

Key Discussion Points:

  • Operational Leadership: Dr. Dhanraj's blend of discipline, knowledge, and leadership in healthcare.
  • Challenges: Strategies for building teams, managing change, and maintaining service quality.
  • Future of Radiology: The importance of innovation, workforce development, and technology integration.

"Operations will always be there, but it's the team you need first. Building that foundation, trust, and relationship is essential before anything in operations can be effectively accomplished." - Dr. Nicole Dhanraj

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