Streamlined

Referral Ordering

Self-Service

Patient Scheduling

All-in-One

Cohesive System

Radiology Imaging Associates is growing quickly and aims to be a forerunner in radiology, not a group that "stays behind and does what companies have done in the past." As volumes increase, the team needs technology that can keep up—without sacrificing security or creating extra work for staff and referring offices.

Previous systems made online ordering feel like a task for referring offices, and heavy reliance on fax created friction and delays. RIA needed a modern, secure way for physicians to place orders and for patients to get scheduled, all without overloading internal teams.

Platform

Forward-Thinking, All-in-One Platform

RIA chose AbbaDox because it offers something many systems don't: very forward-thinking technology wrapped in a cohesive, all-in-one package. From the referrer portal to CRM capabilities, AbbaDox brings documentation and workflows together so a growing organization can stay organized as it scales.

Scheduling

Self-Scheduling and Streamlined Ordering

Self-scheduling is a major advantage for RIA. Patients can be directed to schedule exams through the website, while referring physicians get a straightforward, online way to order—without wrestling with clunky tools or overloading fax lines. AbbaDox helps move RIA toward a more digital, streamlined way of doing things.

Partnership

A Partner in Growth, Not Just a Vendor

RIA sees AbbaDox as moving in the same direction they are: both organizations are growing and thinking ahead. As RIA identifies new ways to make life easier for referring physicians and patients, they can communicate those needs back to AbbaDox and work together on the technology and workflows that will ease pain points across the organization.

Fun Fact

When asked to describe AbbaDox as a superhero, Matt chose Captain America—strong, capable, and looking out for the broader picture, whether it's the "little guy" or a larger system like Radiology Imaging Associates.

A forward-thinking, all-in-one platform that keeps pace with a growing radiology practice

Self-scheduling options that make it easier for patients to get on the schedule

Straightforward online ordering that helps referring offices move away from fax-heavy processes

A cohesive system that supports streamlined workflows across staff, from registration to technologists