Interview with Rafael De Leon, Director of Implementation, on Project Hub and Smarter Deployment at AbbaDox
In this episode of "Keeping Up With AbbaDox," the focus is on how Project Hub is transforming the deployment experience by bringing structure, visibility, and speed to every client implementation. Rafael shared a live demonstration, showing how the platform centralizes communication, assigns tasks with built-in instructions, and automates updates so both clients and teams stay aligned.
Project Hub connects seamlessly with the AbbaDox ecosystem. From the initial handoff, it pulls in Sales data, tracks progress, and keeps stakeholders informed through email, text, and mobile access. Clients can monitor timelines, manage responsibilities, and stay informed at every step.
The episode also highlights how Project Hub uses real-time data to flag bottlenecks and improve efficiency. By capturing actual time spent on tasks, teams gain insight into where processes can be streamlined. Clients benefit from faster timelines and greater transparency throughout the project.
With post-go-live follow-up from Customer Success, the platform ensures teams adopt best practices and stay on track. Project Hub isn’t just about managing deployments; it enables imaging centers to launch with confidence and deliver results faster.