In This Article

The Stat in Plain Language Why It's a Red Flag Day-to-Day Impact Where Workflows Break How Automation Helps Choosing a Partner AbbaDox CareFlow Next Step

McKinsey reports that the share of total joint replacement (TJR) procedures performed in hospital inpatient settings fell from 78% in 2018 to just 9% in 2023, with the majority of cases moving to outpatient and ASC settings.

For outpatient imaging and hospital outpatient leaders, this isn't just a surgical story. It is a structural change in where complex care happens – and whether your operation can absorb the demand without breaking margins or staff.

The Stat in Plain Language

78%

Inpatient TJR — 2018

Inpatient TJR — 2023

ⓘ Source: McKinsey & Company, 2023 – analysis of site-of-care shifts for major procedures

1	78% → 9%: In 2018, nearly 8 out of 10 total joint replacements were still done on the inpatient floor. By 2023, only about 1 in 10 were.

2	The rest migrated into outpatient hospitals and ASCs, driven by CMS policy, payer pressure, and patient preference.

This is a five-year reset of the operating baseline. Complex surgical work – and all the imaging, pre-op clearance, and post-op follow-up around it – is now sitting in outpatient workflows that were never designed for this level of volume or complexity.

Why This Is a Flashing Red Light for Outpatient Imaging & Hospital Outpatient

For imaging and outpatient executives, the TJR migration is a proxy for a broader pattern:

01	Higher-Acuity Work in Outpatient More advanced procedures outside the inpatient walls mean more pre-op MRI, CT, and X-ray, more post-op imaging, and tighter surgical timelines.

02	Throughput Expectations Without Inpatient Slack Surgeons expect imaging slots, authorization, and results to move at surgical speed – but your outpatient front desk, schedulers, and technologists are still working with legacy tools.

03	Margin Exposure on Every Manual Handoff As volume shifts outpatient, the revenue attached to imperfect referrals, manual authorizations, and rework also shifts – straight into your outpatient P&L.

The message for leaders: if the procedures moved but your operational stack did not, you are running 2023 volumes on 2018 workflows.

How This Shift Shows Up in Your Day-to-Day Operation

You are likely seeing some or all of these patterns:

1	Surge days that swamp your MRI/CT schedule tied to orthopedic blocks.

2	Same-week add-on requests where surgery is booked before imaging is fully cleared or authorized.

3	Referring surgeon friction when slots, orders, or results don't line up with OR time.

4	More complex authorizations and clinical documentation, handled by staff already running at capacity.

Each of these is a workflow problem more than a people problem. Asking teams to "work harder" when volume and complexity have structurally shifted off the inpatient floor is a losing strategy.

Where Manual Workflows Break

When most of the TJR book of business moves outpatient, manual processes create measurable risk:

▲ Revenue Leakage

Missed authorizations, incorrect order types, or delayed documentation that turns high-value cases into write-offs or underpayments.

⏱ Capacity Loss

Technologists, schedulers, and coordinators spending hours per day chasing faxes, phone calls, and status checks instead of moving patients.

♨ Experience Drag

Surgeons and patients feeling the friction of reschedules, duplicated testing, and late changes because upstream data never flowed cleanly.

In a 78%-inpatient world, some of that friction was absorbed by the hospital floor. In a 9%-inpatient world, it lands directly on outpatient imaging and hospital outpatient departments.

How Automation Changes the Math

Automation isn't about replacing people; it is about removing the manual glue between systems so your teams can operate at the new baseline:

✓	Referral and order normalization Automatically interpreting, validating, and routing surgical and imaging orders so they arrive complete and schedulable.

✓	Authorization orchestration Triggering the right payer workflows based on procedure, site-of-care, and policy, and keeping status in one place instead of in inboxes.

✓	Scheduling intelligence Surfacing real-time imaging capacity, pairing it with OR blocks, and minimizing back-and-forth.

✓	Closed-loop results Pushing reports back to surgeons and care teams without manual status chasing.

Taken together, these capabilities turn the 78%→9% inpatient collapse from a pure burden into an opportunity: more high-value work flowing through an outpatient model that can actually scale.

What to Demand from an Automation Partner

If you're responsible for outpatient imaging or hospital outpatient performance, the question is no longer whether to automate, but where and with whom. Look for:

End-to-end scope, not point bots

A platform that spans referrals, scheduling, authorizations, documentation, and billing for imaging and related services.

Radiology-aware workflows

Native support for modality-specific rules, contrast requirements, pre-op protocols, and complex order sets tied to orthopedics and other surgical lines.

Operational accountability

A partner willing to talk in terms of denial reduction, throughput gains, and labor hours returned to the team, not just feature lists.

Change management support

Structured rollout, training, and on-the-ground support for front-line teams.

Where AbbaDox CareFlow Fits

AbbaDox CareFlow was built for exactly this kind of shift: higher-acuity, higher-volume work landing in outpatient imaging and hospital outpatient departments.

It connects referrals, orders, authorizations, scheduling, and results in a single automation layer.

It is tuned for radiology and imaging operations, not generic ambulatory workflows.

It gives leaders real-time visibility into bottlenecks, denial risk, and capacity so they can manage to outcomes, not anecdotes.

In a world where TJR inpatient share has already dropped from 78% to 9%, waiting to modernize the workflow layer is effectively a decision to accept thinner margins, more burnout, and more avoidable leakage.