Center Manager Cassie takes us behind the scenes to show how their fully paperless check-in process
keeps things moving. Patients complete forms on tablets, with IDs and insurance automatically sorted
into their chart. This eliminates manual data entry, reduces errors, and keeps the front desk focused on patient interaction.

Transparency is key at Wisteria. Using AbbaDox's cost estimator and eligibility tools, staff can give patients accurate, real-time information on coverage and out-of-pocket costs before their exam.
For self-pay patients, clear rate estimates are displayed up front, building trust and reducing surprises
on the day of service.

Once scheduled, patients receive SMS appointment confirmations, digital paperwork, and follow-up
messages when results are sent to their referring providers. Inside the imaging suites, technologists
see all patient and order information preloaded on their worklists, helping them move efficiently from
chart prep to scans without delays.