At 3T Radiology & Research, delivering exceptional imaging care also means creating an intake experience that feels efficient and modern. With AbbaDox, the center is preparing to streamline patient intake, reducing manual work, minimizing errors, and reaching patients faster from the moment a referral arrives.
Before AbbaDox, the intake workflow at 3T Radiology & Research relied heavily on outdated manual processes. Staff were required to print incoming faxes, manually enter patient demographics, and upload multiple documents to the system.
Because information had to be pulled from separate forms, insurance IDs, prescriptions, and patient details, this process introduced frequent human error. Even small mistakes can delay insurance verification, disrupt scheduling, and require staff to repeatedly recheck documentation.
Ultimately, these inefficiencies not only increased administrative burden but also impacted the patient experience, slowing down the intake process and making it harder to connect patients with timely appointments.
AbbaDox Automates Intake from the Moment a Fax Arrives
With AbbaDox, 3T Radiology & Research is transforming intake into an automated workflow that begins instantly.
Instead of printing, typing, and manually routing patient information, AbbaDox will automatically:
"The fax comes in, AbbaDox creates a chart automatically… it automatically sends a text message to the patient… and it can even call them and schedule them."
For the center, this first step was the most impactful feature and the biggest decision-maker.
"The biggest feature was the first step… when the fax comes in… it can literally create the chart, do everything automatically, text patients and call patients and schedule them."
AbbaDox is also helping the team shift away from repetitive administrative work and toward more meaningful patient-facing support.
By reducing intake burden, staff can focus on helping patients feel comfortable, especially those experiencing anxiety about imaging procedures.
Efficiency, Automation, and a Modern Patient Experience
By adopting AbbaDox, 3T Radiology & Research expects to dramatically improve operational efficiency while delivering an intake experience that matches the center's clinical excellence.
As the center continues investing in cutting-edge imaging, AbbaDox ensures the front-end patient workflow keeps pace with modern expectations.
With AbbaDox, the center is closing that gap by enabling:
"AbbaDox is definitely a partner because you guys can customize a lot of things for us. You don't just tell me, 'Here's our product… that's it.' No, it's, 'I want to change how the AI agent speaks to my patients… the tone of voice… the speed… the text messaging patients receive. Everything is customizable.'"
Join 3T Radiology & Research and hundreds of other practices streamlining their workflows with AbbaDox.